Frequently Asked Questions
Everything you need to know about styling your furry best friend.
How do I ensure I choose the right size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest, and length while they are standing to ensure the most comfortable fit for our apparel.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn items in their original packaging. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your stylish gear leaves our warehouse.
Are your fabrics safe for pets with sensitive skin?
Absolutely. We prioritize high-quality, breathable, and non-toxic fabrics like organic cotton and soft blends to ensure your pet stays comfortable and irritation-free.
How should I wash my Buddies Pet Shop garments?
To maintain the quality of the fabric and prints, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh detergents.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.